Nix Device

Recertification

$805 CAD

Send in your device for a tune-up! Nix offers a complete inspection and recertification service for the Spectro 2 and QC devices. We test your device and reference tile using our proprietary, 24-color array (comprehensive, extended gamut), clean the lenses and restore your device to its original glory. You’ll receive a recertification certificate that guarantees your device is back within original factory specifications.  

We're here to answer your questions

Why should I recertify my device?

Arranging consistent tune-ups ensures your car will operate smoothly for as long as possible. Nix works the same way! That’s why regularly scheduled recertifications are in your best interest.

Our devices are designed to be durable, but if you want the peace of mind that your device is producing the reliable color scans you’ve come to expect, we offer a recertification service. Not all devices will need recertification, but if your company’s compliance department requires regular recertification of its technology, be proactive and send it to Nix.

What's included / not included?

Included

Device recertification using Nix’s proprietary 24 color array
Reference tile testing and validation

Not included

Shipping to Nix HQ (Hamilton, Ontario, Canada)
Shipping from Nix HQ (Hamilton, Ontario, Canada)

Warranty policy

Warranty

Nix Sensor Ltd warrants your recertified product against manufacturer’s defects in materials and workmanship (does not include normal wear and tear) for 1 year from date of recertification, when purchased directly from Nix. Prior to providing warranty service, Nix Sensor Ltd will require you to provide proof of purchase details, including but not limited to a receipt or sales invoice.
Note: Nix will issue a product exchange for the warranty program, not a refund.

How can I contact you with questions?

Chat

Use the chat function in the bottom-left-hand corner of the screen to talk with a real person in our office

Call

Main Office: +1.905.581.6363 (Mon-Fri 9 a.m. to 5 p.m. ET)
Toll Free (NA): +1.800.649.1387 (Mon-Fri 9 a.m. to 5 p.m. ET)
San Francisco: +1.415.632.3448 (Mon-Fri 6 a.m. to 2 p.m. PT)

What is my device's weight and dimensions for shipping?

For both Nix Spectro and Nix QC + pelican case + reference tile

Dimensions: 12″ x 12″ x 6″
Weight: 1.75 kg

Recertification form

Please complete the form below and include it in the shipment box with your device, pelican case, and reference tile

Recertification Form

Nix Spectro 2 Color Spectrophotometer

How do I get my device recertified?

Step 1. Purchase the recertification for your Nix Spectro or Nix QC device.

Step 2. Complete, download, then print the recertification form.

Step 3. Pack your device, white ceramic calibration tile* and completed recertification form into your protective pelican case.

Step 4. Prepare your package for mailing.

Weight & dimensions for both the Nix Spectro and Nix QC + pelican case + reference tile.
Weight: 1.75 kg
Dimensions
: 12″ x 12″ x 6″

Step 5. Send your package to our headquarters at:

Nix Sensor Ltd.
286 Sanford Ave
North, Suite 501
Hamilton, Ontario,
Canada, L8L 6A1

*It is crucial that the white calibration tile be included in your package.

When can I expect it back?

After Nix has received your unit, you should expect the recertification process to be completed within 7 business days. Once complete, Nix will send your unit back to the return address provided in the recertification form.

*Customer to pay round trip shipping costs for getting the unit to and from Nix headquarters (Hamilton, Ontario, Canada). In rare occurrences, it may take longer than 7 business days to complete recertification.

Get your Nix Spectro or Nix QC Recertified.