Premium Service Plan
Spectro 2
Own 1 or multiple Nix Spectros? With a premium service plan you can take advantage of pain free, seamless device ownership.
- Prioritized level support (<1 workday turnaround time)
- Save 30% – 40% on device recertification
- Unlimited battery replacements
- Free online diagnostics and calibration reset
- Online training videos
- First in line for future hardware updates/upgrades
- Early bird promo offers
- Freight logistics management (freight cost extra)
- Save 25% – 50% on custom library sharing on the Nix Toolkit app
Premium Service Plan
Spectro 2 (1 – 4 units)
$399 USD
- Highest level support
- 1x Annual factory calibration & inspection (if required)
- Unlimited battery replacements
- Free online diagnostics and calibration reset
- Online color test spec check
- Online training videos
- First in line for future hardware updates/upgrades
- Early bird promo offers
- Freight logistics management
- Free custom library sharing
The Premium Service Plan has its perks
Upgrades & promotions
With this premium membership, we strive to continually provide top-of-the-line features and offerings that other companies simply can’t match. We know how important it is to always stay ahead of the spectral curve, which is why we put you front of the line when it comes to all our new offerings.
Calibration & inspection
Take advantage of the included annual factory calibration & inspection to maximize the value and precision on your spectrophotometer. This hands-on service includes:
- White tile inspection
- Unit inspection & diagnostics
- Firmware update (if available)
- Clean and inspect
- New calibration certificate issued
- Unit may be replaced
Full battery coverage
Issues with your spectrophotometer battery? Our Battery Replacement service has you covered. By purchasing this premium service plan, you can keep your favorite device running longer and better right when you need it.
Prioritized level support
Experience a higher level of customer satisfaction from our premium support team. We won’t stop until your problem is solved and will work proactively to provide ongoing maintenance and guarantee the most efficient resolution of any technical issues that may arise. With accelerated response times, our experts are ready to take your call and become an extension of your own team. Stop wasting time tinkering around alone – let us be there for you when it matters most.
Additional benefits
Servicing your spectrophotometer
The highest level of quality technical assistance to ensure optimum performance. Every premium service plan member is guaranteed unlimited online diagnostics service appointments, allowing us to quickly and effectively identify any issues that may halt your workflow. Additionally, you’ll receive a calibration validation and color test spec check so your devices remain fully accurate. By taking advantage of our premium service plan, your spectrophotometer is always performing with the utmost precision and reliability.
Take 25 – 50% off custom library sharing on the Nix Toolkit App
This inclusion makes it easier and more affordable for premium service plan members to access a custom color library. With custom library sharing, you can quickly share any color library with your team. *Limit to 25 shares on the Nix Toolkit app.
Perfect for:
- Professional artists
- Graphic designers
- Marketers
- People who could use an expanded color palette
Freight management logistics
Streamline your return process and take advantage of reliable, cost-effective shipping services for all your returns. We understand that each shipment is unique —which is why our professional logistics staff are always available to help guide you through any situation or provide an individualized solution tailored to meet your specific needs. We guarantee shipments for re-calibration, re-certification, replacement or any other need within the premium service plan are as seamless as possible. *freight cost extra.
Expert engineered, award-winning technology
