Refund:
We have a 30-day money back guarantee. If you try the Nix Spectro 2 and find that it doesn’t suit your needs or workflow, ship the device back to our headquarters in Canada for your money back. (Return shipping costs are the responsibility of the customer. Initial shipping costs are unable to be refunded).
Warranty:
Note: Nix will issue a product exchange for the warranty program, not a refund.
Nix Sensor Ltd warrants your product against defects in materials and workmanship for 1 year from date of purchase, when purchased directly from Nix or a Nix authorized reseller. Prior to providing warranty service, Nix Sensor Ltd will require you to provide proof of purchase details, including but not limited to a receipt or sales invoice. (Warranty shipping costs are the responsibility of the customer. Initial shipping costs are unable to be refunded).